Focus on the Customer
We test your website or online shop according to predefined criteria to guarantee a consistently optimal user experience. This involves testing not only the appearance and structure, but also content such as the most common payment methods and delivery options in the target market. Our task is to ensure that your customers don’t experience a translated shop, but rather a shop tailor-made for their needs.
Specific Suggestions for Improvement
Our specially trained linguists compile a detailed test protocol identifying and clearly describing any errors found. All errors are accompanied by an explanation and a specific suggestion for improvement which you can implement right away.
Test Purchases in the Target Language
With your consent we can also carry out test purchases and support requests in order to replicate and test all aspects of the shopping experience in detail. This process can reveal problems that would otherwise remain undetected. Once again, a comprehensive test protocol with specific suggestions for improvement is all part of the service.